In the event the grievance / complaint is not redressed after submission
of all requisite documents within the expected timelines as mentioned in
the Investor Charter or the investor is
not satisfied with the resolution, he/she may escalate the grievance /
complaint addressed to the Grievance Redressal Division, by email to our
dedicated id: email@example.com or
through a letter (hard copy) addressed to:
203, Shangrila Arcade, Above Samsung Showroom
Nr. Shyamal Cross Road, Satellite, Ahmedabad - 15
While lodging the grievance / complaint it is necessary for the investor
to mention the following:
- Nature of Complaint
- Name of Issuer Company
- Folio Number / DP ID-Client ID
- Full Name of shareholder
- E-mail address and mobile number
- RE No./ Ref.No. provided by Accurate
- Reference to any previous correspondence made in this regard
- Provide the relevant documents and
- Also update KYC and details, if there are any changes.
We shall send intimation of redressal / resolution of grievance / complaint via e-mail / physical letter, as applicable, within 30 days from the date of receipt of grievance / complaint.
1. The nature of the complaint that can be lodged against listed company
has been given on the websites of the Stock Exchange. Upon receipt of
complaint, the stock exchange shall forward
the same to the concerned company with a copy to the complainant.
2. If the company fails to redress the complaint within 30 days, the exchange sends a reminder to the company and follows up with the company and its respective RTA.
If the investor is not satisfied with the redressal / resolution of the complaint by the listed company / Link Intime, investor can lodge the complaint with SEBI on SCORES.
Complaints can be lodged with SEBI electronically through SEBI Complaints Redress System - SCORES (a web based centralized grievance redressal system of SEBI) SCORES.
Data for the month ending April, 2023
|Sr. No.||Received from||Carried forward from previous month||Received during the month||Total Pending||Resolved||Pending at the end of the month||Average Resolution time (in days)|
|Pending for less than 3 months||Pending for more than 3 months|
|1||Directly from Investors||0||0||0||0||0||0||0|
|3||Stock Exchanges (if relevant)||0||0||0||0||0||0||0|
|4||Other Sources (if any)||0||0||0||0||0||0||0|
Month wise data for the current financial year 2022 - 2023 and 2023-2024
|Sr. No.||Month||Carried forward from previous month||Received||Resolved||Pending|
Trend of annual financial year wise disposal of complaints (for 5 years on rolling basis)
|Sr. No.||Year||Carried forward from previous year||Received||Resolved||Pending|